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Summary
- Experienced sale representative looking for a full time job where I can contribute my knowledge of sales and customer service. Offering exceptional know-how of promoting and cross selling products and commodities
- Call service representative with 1 year of experience in telephone customer service, tech support, and customer care. Familiar with Intercom, Drift, and several other customer service software solutions.
- Office manager experience in controlling inventory, ordering and tracking new supplies, developing procedures and training material for staff. Strong communication skills, organized, with a track record of success
- Data entry experience in verifying complex data, maintaining databases, and producing monthly reports using advanced Excel functions. Known for quick typing skills, eye for detail, and the ability to keep clients and employers happy.
Experience
Customer Service Representative
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Sales Representative
Deal in several housing societies including Blue world cityPark view cityNova cityKingdom valleyRuden Enclave B17 Gulberg GreensBahria TowCapital Smart CityServed as a representative for clients from start to the end of transaction closing.Advise clients on market conditions, prices, legal requirements and related matters.Educated clients on market conditions and Real Estate trends.Promoted different properties using marketing tools to attract customers.Responsible for handling all out of town customers who were looking to relocate to the area.Generated list of properties that were compatible with buyers needs and financial resources.Successfully guided home buyers and seller through sales and purchase of properties.Created and maintained a large client base by meeting needs and providing exceptional customer services.
Front Desk Officer
Hill view hotel offers accommodation of 124 rooms in capital city of Pakistan, It was a great opportunity for me to excel in multi oriented job where I had to performed daily operations of front office which consistedHandled guest check in and check out professionally in welcoming manners.Keep record of room availability and guest accounts.Answered phones to take reservations and /or respond to guest service request.Earned the responsibility to personally attend the VIPs and top guest.Respond to complaints and situation that required immediate action.Ensured transportation of guest to and from the hotel and managed their luggage.Recorded the expenditure of the guest and added it to guest bill of payment.Coordinate with other departments.
Customer Service Representative
Handled customer inquiries, complaint, billing question and payment extension request.Calm angry caller, repair trust and designed best solution.Place phone calls to current bank customers regarding account changes or suggest option.Meet with new bank customers to explain all the services and features the bank has to offer.Researched and resolved service related problems Greeted bank customers upon entry and assist them in whatever they need.
